Privacy Policy
Effective Date: 15.06.2023
This Privacy Policy describes how Veon Scientific ("we," "us," or "our") collects, uses, and discloses personal information when you use our website (www.veonscientific.com) and our software application named <flow> (collectively referred to as the "Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
1.1 Personal Information: We may collect the following types of personal information from users:
• Names
• Email addresses
• Mailing addresses
• Job titles
• Usernames and passwords
• Contact preferences
• Company names and information
• Contact or authentication data
• Billing addresses
• Debit/credit card numbers (collected for payment processing purposes only)
1.2 Derivative Data: We may also collect derivative data, including device information, log data, and usage information when you use our Service. This data helps us improve our Service and provide a better user experience.
1.3 Minors: Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us at support@veonscientific.com, and we will take appropriate steps to remove the information from our systems.
2. How We Use Your Information
2.1 We may use the collected personal information for the following purposes:
• Providing and improving the Service
• Managing user accounts
• Processing transactions and payments
• Responding to user inquiries and providing support
• Communicating with users about updates, promotions, and news related to the Service
• Analysing and understanding user preferences and needs to enhance the Service
• Complying with legal obligations and enforcing our rights
3. Sharing of Your Information
3.1 We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
• With service providers and business partners who assist us in operating the Service and performing related functions (e.g., payment processors, hosting providers, and customer support services). These third parties are only permitted to process personal information in accordance with our instructions and for specified purposes.
• When required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, or that of our users or the public.
• In connection with a merger, acquisition, or other business transaction involving the transfer of all or a portion of our assets. In such cases, we will ensure appropriate safeguards are in place to protect your personal information.
4. International Data Transfers
4.1 Your personal information may be transferred to, and stored at, a destination outside the European Economic Area (EEA) or the United Kingdom (UK). We will ensure that any such transfers are subject to appropriate safeguards as required by applicable data protection laws to protect your personal information.
5. Your Rights
5.1 You have certain rights regarding your personal information, including:
• The right to access, correct, or update your personal information.
• The right to object to the processing of your personal information.
• The right to request the deletion of your personal information.
• The right to request a copy of your personal information in a structured, machine-readable format.
• The right to withdraw your consent at any time (if processing is based on consent).
• The right to lodge a complaint with a supervisory authority if you believe we have violated your rights under applicable data protection laws.To exercise any of these rights, please contact us at support@veonscientific.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Data Retention
6.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Security
7.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites and Services
8.1 Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
9. Updates to this Privacy Policy
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.
10. Contact Us
10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@veonscientific.com.
11. Service Delivery and Order Management
11.1 We collect and use personal information to deliver services, fulfil customer orders, and manage user accounts. This includes processing transactions, providing customer support, and sending administrative information related to the Service.
12. Usage Trends and Service Protection
12.1 We analyse the data we collect to identify usage trends, improve our Service, and protect the integrity and security of our systems. This analysis helps us enhance user experience and ensure the proper functioning of our Service.
13. Feedback and Marketing Communications
13.1 We may use personal information to request feedback from users, such as through surveys or reviews. Additionally, we may send marketing and promotional communications to users who have provided their consent to receive such communications. Users can unsubscribe from these communications by clicking the "unsubscribe" link located at the bottom of our emails.
14. Online Payments
14.1 We may accept online payments in the future. If you choose to make a payment, your payment details will be processed securely and in accordance with applicable payment card industry standards. We do not store or retain your payment card details.
15. User-Generated Content
15.1 Our website does not allow users to upload or post content. Any content displayed on our website is solely for informational purposes and is subject to our intellectual property rights.
16. Data Retention
16.1 We retain customer information for a period of up to 12 months after a user terminates their account, unless a longer retention period is required or permitted by law.
17. Cookies
17.1 Our website uses cookies to enhance user experience and enable certain features and functionality. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
18. Questions and Contact Information
18.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@veonscientific.com. We will respond to your inquiry as promptly as possible.
19. Consent Preferences and Data Requests
19.1 Users can manage their consent preferences regarding the use of personal information through their accounts. Additionally, users may submit a data request by emailing support@veonscientific.com. Please note that the availability and scope of data requests may vary depending on the privacy laws of your country.
By using our Service, you agree to the terms of this Privacy Policy.
This Privacy Policy describes how Veon Scientific ("we," "us," or "our") collects, uses, and discloses personal information when you use our website (www.veonscientific.com) and our software application named <flow> (collectively referred to as the "Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
1.1 Personal Information: We may collect the following types of personal information from users:
• Names
• Email addresses
• Mailing addresses
• Job titles
• Usernames and passwords
• Contact preferences
• Company names and information
• Contact or authentication data
• Billing addresses
• Debit/credit card numbers (collected for payment processing purposes only)
1.2 Derivative Data: We may also collect derivative data, including device information, log data, and usage information when you use our Service. This data helps us improve our Service and provide a better user experience.
1.3 Minors: Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us at support@veonscientific.com, and we will take appropriate steps to remove the information from our systems.
2. How We Use Your Information
2.1 We may use the collected personal information for the following purposes:
• Providing and improving the Service
• Managing user accounts
• Processing transactions and payments
• Responding to user inquiries and providing support
• Communicating with users about updates, promotions, and news related to the Service
• Analysing and understanding user preferences and needs to enhance the Service
• Complying with legal obligations and enforcing our rights
3. Sharing of Your Information
3.1 We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
• With service providers and business partners who assist us in operating the Service and performing related functions (e.g., payment processors, hosting providers, and customer support services). These third parties are only permitted to process personal information in accordance with our instructions and for specified purposes.
• When required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, or that of our users or the public.
• In connection with a merger, acquisition, or other business transaction involving the transfer of all or a portion of our assets. In such cases, we will ensure appropriate safeguards are in place to protect your personal information.
4. International Data Transfers
4.1 Your personal information may be transferred to, and stored at, a destination outside the European Economic Area (EEA) or the United Kingdom (UK). We will ensure that any such transfers are subject to appropriate safeguards as required by applicable data protection laws to protect your personal information.
5. Your Rights
5.1 You have certain rights regarding your personal information, including:
• The right to access, correct, or update your personal information.
• The right to object to the processing of your personal information.
• The right to request the deletion of your personal information.
• The right to request a copy of your personal information in a structured, machine-readable format.
• The right to withdraw your consent at any time (if processing is based on consent).
• The right to lodge a complaint with a supervisory authority if you believe we have violated your rights under applicable data protection laws.To exercise any of these rights, please contact us at support@veonscientific.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Data Retention
6.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Security
7.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites and Services
8.1 Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
9. Updates to this Privacy Policy
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.
10. Contact Us
10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@veonscientific.com.
11. Service Delivery and Order Management
11.1 We collect and use personal information to deliver services, fulfil customer orders, and manage user accounts. This includes processing transactions, providing customer support, and sending administrative information related to the Service.
12. Usage Trends and Service Protection
12.1 We analyse the data we collect to identify usage trends, improve our Service, and protect the integrity and security of our systems. This analysis helps us enhance user experience and ensure the proper functioning of our Service.
13. Feedback and Marketing Communications
13.1 We may use personal information to request feedback from users, such as through surveys or reviews. Additionally, we may send marketing and promotional communications to users who have provided their consent to receive such communications. Users can unsubscribe from these communications by clicking the "unsubscribe" link located at the bottom of our emails.
14. Online Payments
14.1 We may accept online payments in the future. If you choose to make a payment, your payment details will be processed securely and in accordance with applicable payment card industry standards. We do not store or retain your payment card details.
15. User-Generated Content
15.1 Our website does not allow users to upload or post content. Any content displayed on our website is solely for informational purposes and is subject to our intellectual property rights.
16. Data Retention
16.1 We retain customer information for a period of up to 12 months after a user terminates their account, unless a longer retention period is required or permitted by law.
17. Cookies
17.1 Our website uses cookies to enhance user experience and enable certain features and functionality. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
18. Questions and Contact Information
18.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@veonscientific.com. We will respond to your inquiry as promptly as possible.
19. Consent Preferences and Data Requests
19.1 Users can manage their consent preferences regarding the use of personal information through their accounts. Additionally, users may submit a data request by emailing support@veonscientific.com. Please note that the availability and scope of data requests may vary depending on the privacy laws of your country.
By using our Service, you agree to the terms of this Privacy Policy.
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